Order Pickup Policy:
Contactless curbside pickup orders are held up to 60 days from the time your 'Ready for Pickup' email has been sent. Orders that have not been picked up within 60 days, with no communication from the customer, will be considered unclaimed and donated to Ronald McDonald House Charities. Replacements or refunds of orders past this 60 day window will not be provided.

If you need to make other arrangements for pickup such as sending someone on your behalf or switching to have your items shipped, please email us at help@theovercompany.com

Pickup Location:

Pickup Hours:
Monday - Friday 8:30am - 4pm

Pickup Instructions:
Step 1:
 Wait for your "ready for pickup" email ⁣(Check your spam or junk folders, just in case).
Step 2: Make your way to The OVer Company HQ at 605 Newbold Street, unit 6. Park in front of the doors facing Invicta Court.
Step 3: Stay in your car, and pop your trunk.
Step 4: Call us at (519) 851-3502 ex. 1** Please have your order number ready.
Step 5: Stay in your car as we bring out your order.
Step 6: We highly recommend checking your order before you leave to ensure accuracy.